To cancel a subscription order, log in to your subscription portal by clicking her person icon in the website header, click “Manage Subscription” and “Cancel”. There are never any fees or penalties to do so.

You can add, swap, or skip a whole order or specific products. To do so, log in to your subscription portal, click “Manage Product” to change a product, or “Manage Subscription” to change the whole order.

Yes, you will be notified via text and email 3 days before your order processes.

Yes! Head to the subscriber portal and click the “change next order date” icon. This will allow you to pick when you’d like to have your next order placed and optionally update your shipping frequency.

Yes, you can always edit an upcoming subscription as long as it’s before 8am on the day it processes.

You can easily skip the next subscription order from your account page. Log-in, select the "Skip" button. The system will push your subscription billing date out by 1 interval.

Log in and click the “Merge” button below your subscription. Select the other subscription(s) you’d like to combine. You may need to refresh the page to see the update. Note: Changes apply to future renewals only, not existing orders.

Subscriptions run on the day you initiate it and with the frequency you select (30/60/90 days). We begin running them at 8 am MTN on their designated day, it will ship shortly after that.

When a subscription sale is active, any item you subscribe to during that time will lock in the promotional discount for all future renewals. For full details, check our Promo Terms page.

If a payment failed, click the link in the email you received to update your payment method, your subscription will reactivate automatically. Didn’t get an email? Update your billing info anytime in your subscription portal by clicking “Edit” next to billing.

Loyalty reward discount codes can be applied to a subscription, but all other discount codes will not apply. Subscriptions already include a 10% discount, which is why an additional discount code cannot be applied.

You can do so by logging into your account portal and clicking the cancel button. After you follow the prompts, you’ll have the option to cancel your subscription where no future orders will be sent to you or skip the next shipment.

Yes. Login to your account portal, scroll to the "Inactive Subscriptions" section, locate the subscription you want to turn back on and select "Reactivate”. This will allow you to choose when you’d like your next order to ship.

Yes! We offer our customers the ability to gift their subscriptions if they wish to. This feature can be found within the skip function.