Frequently Asked Questions
Earn 1 point for every $1 you spend on the Just Ingredients website. Redeem 100 points for a $5 discount code.
Log-in on the rewards page and scroll down to view eligible rewards, click ‘redeem’, your discount code will be sent to you via text and email. Enter the code at checkout.
Yes, most sitewide discounts can stack with a loyalty code. However, some exclusions may apply. See our Promo Terms page for details.
You can start redeeming points when you reach 100 points. Every 100 points = $5 off.
Yes, they expire 6 months after the day they were earned.
Yes! Reward codes can be applied to your subscription order in your subscription portal at checkout.
Loyalty Rewards are unable to be added to an existing order. The good news is, points can easily be added (via reward code) to your next one-time or subscription order.
To view your point balance, log-in to your account by clicking the black “Log in” button in the header of this page. Your point balance will be right under your name.
To see your redemption history, log-in to your account by clicking the black “Log in” button in the header of this page. Click “Rewards History”.
When logged in to your account you can see the tier you fall into and how many points you need to get to the next tier.
For further questions contact our Customer Experience team via live chat, email, or phone by clicking here, or view our Terms of Service page.
For the fastest response times, use the chat box in the bottom right corner.
Or you can email us at help@justingredients.us
Points are awarded within 7–10 business days after your review is submitted. During peak periods—such as our Birthday Sale or Black Friday—processing may take a bit longer.